Last updated: 11/12/2025
Nexora Exporters (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website https://nexoraexporters.com or purchase any products or services from us.
1. Information We Collect
We may collect the following information:
a) Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment information (handled securely by our payment partners such as Razorpay)
b) Automatically Collected Information
- IP Address
- Browser type
- Device information
- Pages visited
- Cookies for website functionality
We do NOT collect your credit/debit card numbers. All payments are processed securely through Razorpay, following RBI & PCI-DSS compliance.
2. How We Use Your Information
We use your information for the following:
- To process your orders and deliver digital products
- To verify payments and send purchase confirmations
- To provide customer support
- To send important updates related to your courses or orders
- To improve website performance and user experience
- To meet legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your information.
We may share data only with:
- Payment Gateway (Razorpay)
- Email service providers
- Legal authorities, if required by law
All partners follow strict data protection standards.
4. Payment Information
All payment transactions are handled by Razorpay.
Razorpay may collect information such as:
- Name
- Phone
- UPI ID / Card details (encrypted)
Razorpay privacy policy: https://razorpay.com/privacy/
We do not store your card or UPI details on our servers.
5. Cookies
We use cookies to:
- Maintain website functionality
- Track analytics
- Save user preferences
You may disable cookies using your browser settings.
6. Data Security
We use SSL encryption and security best practices to protect your data.
However, no internet transmission is 100% secure, and users share information at their own risk.
7. Your Rights
You have the right to:
- Request access to your data
- Request deletion of your data
- Opt-out of promotional emails
- Update your personal information
8. Refund & Cancellation
All refund rules are defined in our Refund Policy Page.
Digital products delivered to the customer are non-refundable unless payment failures occur.
9. Contact Us
For any queries regarding the Privacy Policy, contact us:
Nexora Exporters
Email: info@nexoraexporters.com
Website: https://nexoraexporters.com